Last Updated: April 15, 2024

 

This Privacy Policy (“Privacy Policy”) describes the data collection, use, sharing, and protection practices of Lead Paramedic LLC (d/b/a Email Paramedic) and all companies and brands controlled by, or under common control with Lead Paramedic LLC, including MailGenius LLC (“Company,” “we,” “our,” “us”) and applies to all websites, including any sub domains thereof, affiliated websites, and mobile applications we operate (collectively, the “Site”), and any content, products, or services made available through the Site. We refer to the information, products, and services made available through the Site as “Services” in this Privacy Policy. We use the words “you” and “your” to mean you, the reader, and other visitors to our Site and users of our Services who are, in all cases, over the age of 18. This age requirement is discussed in more detail later in this Privacy Policy. 

By visiting the Site and requesting Services through the Site, you agree to the terms of this Privacy Policy, as they may be amended from time to time. As Company updates or expands its Site or Services, this Privacy Policy may change and the changes are effective upon posting. Please check back frequently for updates as it is your sole responsibility to be aware of changes. Typically, we will indicate the effective/amendment date at the end of this Privacy Policy. If we feel it is appropriate, or if the law requires, we’ll also provide a summary of changes we’ve made near the end of the new Privacy Policy as well. Company does not provide notice of changes in any manner other than by posting the changes at this Site. This Privacy Policy is incorporated into, and part of, the Site Terms of Service (“Terms of Service”) which govern your use of this Site in general. This Site is intended for users who are located in the United States of America. The Privacy Policy shall be interpreted under the laws of the United States.

You can use the tables of contents below to navigate to areas of this Privacy Policy that apply specifically to you, or which may otherwise be of interest:

Company obtains information about you when you use our Services. Please note that we need certain types of information so that we can provide Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use all or part of our Services.

Company collects information directly from you in a variety ways including:

- The account registration process and the administration of your account;

- Receiving the questions, communications, or feedback you submit to us via email or online forms; 

- Your participation in research and surveys; and 

- Requests you submit for customer support and technical assistance, including through online chat functions, message, and text messages.  

Company collects the following types of information directly from you:

- Name, mailing address, telephone number, and email address; 

- Billing information, such as credit or debit card number, bank account and routing numbers, and identity verification information that is collected though our payment processors on our behalf; 

- Log-in credentials (if applicable); 

- Information about purchases or other transactions with Company;

- Information about your customer service and maintenance interactions with us; 

- User-generated content you post in public online forums on our Services; and 

Any other information you choose to directly provide to us in connection with you use of the Services.

 

Company and our services providers (third-party companies that work on our behalf) use a variety of technologies to assist in collecting information about your use of the Services and the devices you use to access the Services. 

Visitor Data. When you use our Site, we collect information that will help us understand and analyze your experience interacting with our Services. For example, we may collect information related to domain names, the type of browsers used to access the Services, operating system software, browser plug-ins, cookie preferences, search engine keywords, the pages you viewed and amount of time spent on particular pages, terms you use in you searches on our Site, and similar information.  

Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device. This information allows us to enable access to content that varies based on a user’s general location (e.g., to provide you with accurate sales tax information and to deliver content customized to your location).

Cookies. “Cookies” are a feature in your browser software. If enabled, we, or our service providers, may write cookies that may store small amounts of data on your computer about your visit to any of the pages of the Site. Cookies assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. When you visit this Site again, cookies can enable us to customize our content according to your preferences. 

We may use cookies to: 

- to keep track of the number of return visits to this Site; 

- to accumulate and report aggregate, statistical information on Site usage; 

- to deliver specific content to you based on your interests or past viewing history;

- to save your password for ease of access to the Site;

- for marketing, sales and analytics purposes;

- work with third-party technology vendors who also use cookies to provide services to you; and

- at times, receive personally identifiable information (PII) from third parties to provide services.

You can disable cookies, although the Site may not function properly for you. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set. You may read more about cookies at http://cookiecentral.com. In order to use all of the features and functionality of Company’s Sites, you need to accept cookies.

Web Beacons. A web beacon, sometimes called a tracking pixels, is a programming code that can be used to display an image on a web page, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. This allows Company and our third-party service providers to track certain websites you visit. Web beacons are used to track online behavioral habits for marketing purposes to determine products or services you may be interested in. In addition to using web beacons on web pages, we also use web beacons in email messages sent to individuals listed in Company’s database.

Other Online Tools. Company may also use a web server log or an SDK. A webserver log is a file where website activity is stored. An SDK is a set of tools and/or code that we embed in our software to allow third parties to collect information about how people interact with our Services.

As we continue to develop the Site and our Services, Company may implement additional methods to gather information about the Company community. 

Company maintains a presence on a variety of social media platforms. When you “like” or “follow” us on Facebook, Instagram, Twitter, or other social media platforms, we may collect some information about you. This information includes your name, email address, and any comments or content you post that is relevant to Company. We also collect your information if you sign up for a promotion and submit information to us through one of our social media accounts. 

Company also maintains several blogs as a part of its Services. When you comment or post content to any of our blogs, we will collect your name and email address. 

The following paragraphs describe how Company uses your information in connection with our Services. 

General Use. Company will use your information as necessary to carry out and manage its Services. This includes, using your information to verify and administer your account, including processing payments and fulfilling orders (if applicable). We will use your information to communicate with you about Company’s Services, your use of the Services or your inquiries related to the Services. Company will use your information to ensure that content from our Services is presented in the most effective manner for you and for your computer or device, allow you to participate in interactive features of our Services (when you choose to do so), and as part of our efforts to keep our Services safe and secure.

Improve ‘Company’ Services. Company continuously seeks to improve its Services. To do so, we conduct research to understand the effectiveness of our Services, improve our Services, and to better understand the Company community. If we publish the results of our research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified. 

Promotional Communications. We will use your personal information to communicate with you by email, postal mail, phone, or text message about surveys, promotions, special events, or our products and Services and those of our affiliates or third-party partners, and any of their related businesses. By creating an account and using this Site, you are giving your express permission to Company and their agents or vendors the right to contact you with targeted advertising materials by email, text message (SMS), telephone, or cellphone, including the use of automated, predictive, programmable, or similar (“robodialers”) dialers or dialing software, or any other means of communication to provide promotional offers. To the extent applicable, you expressly acknowledge that you are solely responsible for all charges billed by your mobile service provider. If you no longer wish to receive promotional communications by email, please follow the unsubscribe link located at the end of the email message. 

Marketing/Performance Analysis & Data Analytics. We will use your information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Services. We may use your information to measure or understand the effectiveness of advertising and content we serve to you and others, and to deliver and customize relevant advertising and content to you.  

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use and share such combined information in accordance with this Privacy Policy.

Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

We may use third-party web analytics services (such as those of Google Analytics (including Google Signals, Google User-ID, and other Google Analytics features) and MixPanel) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; try to locate the same unique users across multiple browsers or devices to better tailor services and features; and provide certain features to you. If you have a Google account with personalized advertising enabled, through Google Signals, Google will also be able to gather for us analytics and engagement information from across the various devices you use to access the Services. To prevent Google from using your information for analytics (including cross-device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by clicking here. And to opt out of Google Signals, please open your “Settings” app, locate and tap “Google,” select “Ads,” and turn ON “Opt out of Ads Personalization.” You may also be able to disable cross-device tracking through your Android or Apple device-based settings.

If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

The Services may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ad Words, Criteo, and others) that use cookies and other technologies to deliver relevant content and advertising for products on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services.

We sometimes provide our customer information (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.

We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the Services by non-affiliated third-party advertising network services. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or the Your Online Choices link to opt-out of receiving tailored advertising from companies that participate in those programs. If you are interested in more information about Criteo’s privacy practices or opting-out of Criteo’s advertising services, you may view their Privacy Policy. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

Please note that if you exercise the opt-out choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.

When using mobile applications from us or others, you may also receive tailored in-application advertisements. We may use third-party service providers to deliver advertisements on mobile applications or for mobile application analytics. Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements; thus, you should contact the platform provider for further details on opting out of tailored in-application advertisements. You may review the support materials and/or the device settings for the respective operating systems to opt-out of tailored in-app advertisements.

By submitting your email address through the Site, you are expressly consenting to receive emails from Company, including from Company’s affiliates, and from third parties concerning offers and advertisements unrelated to Company. To opt-out of receiving email messages from us, from our affiliates or from other third parties, click on the “Unsubscribe” link contained in each email. Please allow up to 10 business days for us to process your request. Please note if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your order(s) (i.e., order confirmation, shipping information, etc.). If you have questions or concerns regarding this provision, please contact us at support@leadparamedic.com.

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.

Company may share your information in the following ways:

Affiliates & Related Business Entities. We may share the information we collect with our affiliates or related business entities for the purposes of delivering products or services to you, ensuring a consistent level of service, and to enhance our products, services, and your customer experience. 

Service Providers and Third-Party Vendors. We provide access to or share your information with select third parties who use the information to perform services on our behalf. They provide a variety of services to us, including billing, sales, marketing, advertising, analytics, research, customer service, shipping and fulfillment, data storage, IT and security, fraud prevention, payment processing, and auditing and legal services. 

Legal Compliance. By using the Service, you acknowledge and agree that we may access, retain, and disclose information we collect and maintain about you if reasonably necessary to comply with a subpoena or court order, to enforce our Terms of Service, Privacy Policy, or Company’s legal rights.  

Business Transfers. As Company continues to grow, we may buy, merge, or partner with other companies. In such transactions, your information may be among the assets that are transferred.  

Public Forums. Certain features of our Services make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). For example, if you submit a product review on one of our Site or blogs, we may display your review (along with the name provided, if any) on other Company websites and on third-party websites. Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features. 

Aggregate/De-Identified Information. We reserve the right to create Aggregate/De-Identified Data from the information we collect through the services and our sharing of such Aggregate/De-Identified Data is in our sole discretion.

The Site and email messages that you receive from Company may sometimes contain hypertext links to the websites of third parties. Company is not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. Company does not operate or control in any respect any information, software, products or services available on such third-party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.

Company may receive affiliate commissions or other compensation from certain links, businesses, products, services, advertisers, individuals, etc, you see on Company's sites, emails, or content. All claims and opinions you see are those of the businesses, individuals, or writers listed and do not necessarily reflect the opinions of Company. Company attempts to only promote affiliate products from good, trustworthy third-parties, but please do your own research to determine where you spend your time and money.

We will implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your personal information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this Site. 

We control and operate the online and mobile resources from within the United States of America (the “U.S.”). Information collected through the Site and Services may be stored and processed in the United States or any other country in which we or our vendors maintain facilities. Although we do not actively block or monitor visitors from other countries, the Site is directed only at visitors from the U.S. As such, this Privacy Policy is consistent with U.S. law and practice and is not adapted to other laws (including European data security and privacy laws). Company will apply the applicable laws of the U.S. including as embodied in this Privacy Policy in place of data protections under your home country's law. That is, you freely and unambiguously acknowledge that this Privacy Policy, not your home country's laws, controls how we will collect, store, process, and transfer your personal information. Similarly, the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt. 

We control and operate the Site from within the United States of America (the “U.S.”). Information collected through the Site may be stored and processed in the U.S. or any other country in which Company or its affiliates or service providers maintain facilities. Although we do not actively block or monitor visitors from other countries, the Site is directed only at visitors from the U.S. As such, this Privacy Policy is consistent with U.S. law and practice and is not adapted to other laws (including European data security and privacy laws (e.g., General Data Protection Regulation (GDPR)). Company will apply the applicable laws of the U.S. including as embodied in this Privacy Policy in place of data protections under your home country's law. That is, you freely and unambiguously acknowledge that this Privacy Policy, not your home country's laws, controls how Company will collect, store, process, and transfer your personal information.

Privacy and data protection laws vary among the individual United States. Our obligations arising under U.S. federal and most state laws, are satisfied by individual risk assessments that we conduct to ensure we act reasonably and responsibly when processing your personal data. In some jurisdictions, however, privacy laws grant you, the data subject, certain specific rights regarding your personal data. We refer to these types of privacy laws as “Comprehensive U.S. Privacy Laws.”

Whether and how a particular Comprehensive U.S. Privacy Law applies to us involves a complex assessment of factors such as the degree to which we direct our business at the residents of a particular jurisdiction, the volumes of data we collect from that jurisdiction and other similar elements. This section of our statement is used explain your rights under those Comprehensive U.S. Privacy Laws. For purposes of this section, the words “you” and “your” mean those data subjects protected by any applicable Comprehensive US Privacy Laws that we determine apply to us. Questions about how the applicable Comprehensive U.S. Privacy Laws might apply to us can be directed to us through the contact information found here .

Your Rights under applicable Comprehensive U.S. Privacy Laws.

You have the following rights under applicable Comprehensive U.S. Privacy Laws. It’s important to us that you know that if you exercise these rights, we will not discriminate against you by treating you differently from other residents in your jurisdiction who use our Sites or purchase our Services but did not exercise their rights.

     Know – You have the right to request that we disclose to you, specifically beyond the general statement above, the categories of personal information collected including the categories of sources, our use of it and, if the information was shared with or sold to third parties, the categories so disclosed or sold as well as the categories of third party who received or purchased it.

     Access – You have the right to receive a copy of the categories and specific elements of personal information we collected about you in the preceding 12 months.

     Delete – You have the right to request that we delete the personal information we collected about you under certain circumstances.

     Opt-Out – We do not sell personal information, if that were to change, you would have the right to direct us not to sell, or to stop selling, your personal information. Although we do not sell, we do share certain of your information in the manner described above. You have the right to opt-out of certain types of sharing. First, you can opt-out/ask us to stop sharing (or otherwise communicating) your personal information with third parties for

purposes of what is commonly referred to as “targeted” or “behavioral” advertising, whether or not that sharing involves fees or other monetary compensation. Second, you can opt-out/ask us to stop sharing certain categories of personal information, namely, sensitive personal information where “sensitive personal information” means such things as your social security number, driver’s license, state ID card, or passport number;

certain financial data in combination with a security or access code, passwords or credentials; precise geolocation data; your protected characteristics such as racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of any email and text messages we may have where we were not the intended recipient; your genetic, biometric or health data; and data concerning your sex life or sexual orientation.

How to Exercise Your Rights.

You, or an authorized agent acting on your behalf, can exercise the above Right to Know up to two different times every 12 months. To exercise any these rights, contact us at support@leadparamedic.com or 321-615-3018. We may ask you to fill out a request form. The Comprehensive U.S. Privacy Laws only allows us to act on your request if we can verify your identity and/or your agent’s authority to make the request, so you will also need to follow our instructions for identity verification. If you make a verifiable request per the above, we will confirm our receipt and respond in the time frames prescribed by the applicable Comprehensive U.S. Privacy Law.

Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from children under the age of 13. We take those age-related requirements very seriously, and, consistent with them, do not intend for our Site or Services to be used by children under the age of 18, and certainly not by anyone under the age of 13. Moreover, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us via our Site or Services, we will delete that information and not use it for any purpose whatsoever. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.

We reserve the right to change or update this Privacy Policy from time to time. Please check our Site periodically for such changes since all information collected is subject to the Privacy Policy in place at the time of collection. Typically, we will indicate the effective/amendment date at the beginning of this Privacy Policy. If we feel it is appropriate, or if the law requires, we’ll also provide a summary of changes we’ve made near the end of the new Privacy Policy. 

If you have questions about this Privacy Policy or Company’s privacy practices, please contact us at:

Email Paramedic

4604 49th Street N

Suite 1443

St. Petersburg, FL 33709

Tel. (321) 615-3018

Email: support@leadparamedic.com